FAQs
Everything people usually want to know about the KORERIG 01 Hydration Vest, your order and returns. If your question is not here, email us at info@korerig.com.
The product
What is included with the KORERIG 01?
You receive the KORERIG 01 Hydration Vest together with the complete black 2-litre hydration system: the reservoir, the shoulder-mounted drinking hose and the bite valve.
Is the 2L hydration system included?
Yes. The full 2-litre hydration system is included with every colour. There is no version of the vest without it.
Is the fit adjustable?
Yes. The shoulder straps and the side straps adjust independently, and the quick-release swivel buckles let you open and close the vest in one movement. The vest is worn over your clothing rather than fitted like a garment, so it works across a wide range of body sizes.
Which activities is the vest suitable for?
Running, hiking, cycling and long days outside. Anywhere you want water and your essentials on you rather than in your hands.
What can I carry inside the vest?
The large multi-purpose front pocket takes your phone, keys, a card and nutrition, held in place by the elastic retention cords. The rear compartment is sized for the 2-litre reservoir. This is a vest rather than a backpack, so it is built for essentials rather than bulky kit.
Which colours are available?
Five colourways: Black, Coyote, Black Camo, Olive and Olive Camo. Every colour includes the same complete 2-litre hydration system.
How do I clean the hydration reservoir?
Take the reservoir out, rinse it with warm water and hang it open so it dries fully before you store it. Avoid leaving sports drink or anything sugary in it between uses, and rinse the hose through after a long session.
Orders and delivery
What does delivery cost?
Standard delivery is free on every order, in the United Kingdom and to all of our other supported destinations. Import duties and local taxes, where they apply outside the United Kingdom, are not included.
When will my order be dispatched?
Your order is prepared and dispatched within 1–3 business days through our worldwide fulfilment network.
How long does delivery take?
Most orders arrive within 7 days. In occasional cases delivery may take a little longer depending on the destination, the local carrier or unusually busy periods.
How can I track my order?
We email your personal tracking link as soon as your order is on its way. You can also check Track Your Order or, if you ordered while signed in, your account.
Returns
How do I return an order?
You have 30 days to return your order. Please contact us at info@korerig.com before sending anything back, so we can provide the correct return instructions and the return address. Return shipping costs are the responsibility of the customer, and all returns must be sent to our KORERIG return address in the Netherlands. Full details are on our Shipping & Returns page.
Contact
How can I contact KORERIG?
Email us at info@korerig.com or use the form on our Contact Us page. Let us know your order number where relevant and we will get straight to it.